Question 1

What is therapy and how does it work?

Accepted Answer

Therapy (also called counseling or psychotherapy) is a collaborative process in which a trained mental-health professional helps you explore your thoughts, feelings and behaviors to improve emotional wellbeing. Sessions are typically confidential conversations that create a safe, non-judgmental space to identify patterns, build coping strategies and set goals.

Question 2

Do I need a diagnosed mental illness to see a therapist?

Accepted Answer

No. Counseling can help anyone facing sadness, anxiety, relationship issues, grief, stress, life transitions or any concern causing distress. You don't need a formal diagnosis to benefit from speaking with a professional.

Question 3

How do I know when it's time to see a therapist?

Accepted Answer

Consider seeking therapy if you're not feeling like yourself, your relationships are suffering, your emotions feel out of control or you're changing aspects of your life to accommodate your feelings. Therapy can also be helpful if you simply want to better understand yourself and grow.

Question 4

What happens during the first session?

Accepted Answer

The first appointment is often an intake evaluation—a structured conversation where you discuss why you're seeking therapy, your history and goals. This helps match you with the right therapist and establishes a plan for treatment.

Question 5

How is a therapist chosen for me?

Accepted Answer

After the intake, your provider considers your needs and preferences and pairs you with a therapist whose training and style fit those needs. Don't hesitate to request a different therapist if the first match doesn't feel right; rapport and comfort are important.

Question 6

How long are therapy sessions and how long will I need to go?

Accepted Answer

Individual sessions usually last 45–60 minutes. The overall length of therapy varies—from a few sessions to many months—depending on your goals, progress and personal preferences. Your therapist will work with you to create a plan.

Question 7

Will I be prescribed medication?

Accepted Answer

Most talk therapy does not involve medication. Some evidence-based approaches (e.g., cognitive therapy) assign homework between sessions but do not prescribe drugs. If medication might help, your therapist can refer you to a psychiatrist or medical provider.

Question 8

Does therapy include homework?

Accepted Answer

Many therapists assign activities such as journaling, practicing new coping skills, or completing worksheets. These exercises reinforce what you discuss in sessions and help you apply new skills to daily life.

Question 9

How much does therapy cost and will my insurance cover it?

Accepted Answer

Costs depend on the provider's credentials and the type of service (individual therapy vs. evaluations, etc.). Many practices accept major insurance plans; those with out-of-network benefits can often seek reimbursement. Always ask your therapist or your insurance company about coverage, reimbursement percentages and whether pre-authorization is needed.

Question 10

What payment methods are accepted?

Accepted Answer

Most providers accept major credit or debit cards. Payment is usually due at the time of service. Check with the clinic's policies for details.

Question 11

What is your cancellation or no-show policy?

Accepted Answer

Therapists typically require 24–48 hours' notice for cancellations. Appointments not canceled within the required window may incur a fee, which often must be paid before the next session.

Question 12

Is therapy confidential?

Accepted Answer

Yes. Sessions are private, and therapists are legally bound to protect your confidentiality. Exceptions exist if there is a risk of harm to yourself or others, or in cases of abuse, as therapists must comply with mandatory reporting laws.

Question 13

Do you offer virtual therapy?

Accepted Answer

Many therapists provide telehealth sessions via secure video. If you prefer in-person sessions, you can discuss availability and safety protocols with the clinic.

Question 14

Do you provide couples or family therapy?

Accepted Answer

Ask your clinic whether they offer couples counseling, family therapy or group therapy. Many centers provide these services to address relationship dynamics.

Question 15

What types of issues can therapy help with?

Accepted Answer

Counseling can assist with emotional difficulties such as anxiety, depression, anger, relationship problems, grief, stress and other personal concerns.

Question 16

What therapy services do you not provide?

Accepted Answer

Each clinic has a scope of services. For instance, some community clinics focus on talk therapy but may not provide intensive psychiatric care or certain specialized treatments. It's best to ask directly if you're seeking a specific type of service.

Question 17

What are the credentials behind a therapist's name?

Accepted Answer

The letters after a therapist's name indicate their training and licensure. MA/MS/MEd shows a master's degree; PhD/PsyD/EdD shows a doctoral degree; LPC and LCSW indicate licensed professional counselors or clinical social workers.

Crisis Counseling & Urgent Mental Health Care

Immediate Mental Health Support in Central Florida

When to Seek Crisis Mental Health Support

How Our Crisis Support Works

1. Contact Us Immediately

2. Same-Day Assessment

3. Immediate Intervention

4. Ongoing Support

Why Choose Empathy Health Clinic for Crisis Care

Rapid Access

Licensed Professionals

Telehealth Option

Insurance Accepted

Additional Crisis Resources

Related Services

Why Choose Empathy Health Clinic

Licensed Professionals

HIPAA Compliant

Insurance Accepted

Same-Week Appointments

Frequently Asked Questions About Crisis Therapy